Passive Investments
Investor Guide · 2026 Edition
The 2026 Guide

What Should You Do With a Distressed CRE Loan?

Plan the workout before the default, protect your cash, re-underwrite the asset like a buyer, and bring the lender or special servicer a plan its credit committee can approve — modification, discounted payoff, note sale or hand-back. This playbook shows how.

Distressed CRE Debt

Holding Distressed CRE Debt — or Looking to Buy It?

Maturing loans, falling values and tighter credit are creating opportunities for some and headaches for others.

We work with lenders, special-assets teams, note buyers and capital partners on distressed commercial real estate debt, workouts and the properties behind them.

Need to sell a note, resolve a loan or find distressed opportunities? Let’s talk.

Distressed CRE Debt Questions Investors Ask

These are the questions borrowers and investors ask most often about distressed loans, discounted payoffs, guarantees, and buying debt instead of buildings. Answers are educational and assume US commercial real estate as of 2026.

Negotiating with your lender

What leverage does a borrower have in a multifamily loan workout?

A borrower's real leverage is the lender's cost and delay of taking the property back. Foreclosure, receivership, and an REO sale take months, cost legal fees, and usually produce a lower recovery than a cooperative deal. Your strongest cards are credible financials, a realistic business plan, fresh equity or a partner willing to inject it, and your ability to operate the asset better than a receiver. Threats, missed reporting, or diverting cash destroy that leverage quickly.

Can a borrower pay a bank less than the principal balance to settle a commercial loan?

Yes—that is a discounted payoff (DPO), and lenders accept them when the discounted cash today beats their expected recovery from foreclosure and resale. You typically need a current appraisal or broker opinion showing the value gap, proof of the funds you'll pay, and evidence that guarantors can't simply be pursued for the difference. Forgiven debt can create cancellation-of-debt income, so involve a CPA before you sign.

How can a borrower get a lender to sell its loan at a discount?

A borrower usually can't buy its own loan directly—many loan documents and lender policies bar sales to the borrower or its affiliates—but a lender may sell the note at a discount to a third party when it wants the loan off its books. A borrower can help by keeping reporting current, showing a clear value picture, and introducing a well-capitalized buyer or partner. Any related-party arrangement must be disclosed; hidden affiliation can void protections and invite fraud claims.

How do you negotiate a loan assumption when buying a distressed multifamily property?

Treat the assumption as a three-way negotiation in which the lender is choosing the next borrower. Lenders want a stronger sponsor, fresh equity, a funded capex plan, and often a paydown or new reserves; in exchange you may ask for an extension, interest-only period, or rate relief. Expect an assumption fee, a full underwriting package, and new guarantor requirements. CMBS and agency assumptions follow servicer processes that can take 60–120 days.

Guarantees, recourse, and bad-boy carve-outs

How do personal guarantees work on commercial real estate loans?

A personal guarantee makes an individual liable if the borrowing entity doesn't pay. A full payment guarantee covers the whole debt; a limited guarantee caps exposure at a dollar amount or percentage; a carve-out (bad-boy) guarantee applies only if specific acts occur. With multiple guarantors, liability is usually joint and several, so the lender can pursue any one of them for the full guaranteed amount and leave the guarantors to sort out contribution among themselves.

Does pledging extra collateral matter if a commercial loan is already full recourse to the guarantors?

Yes, because collateral is easier to collect than a guarantee. A lender with pledged collateral can take or sell it directly, while enforcing a personal guarantee requires a lawsuit, a judgment, and finding reachable assets. Extra collateral also improves the lender's position against other creditors and in bankruptcy. For the guarantor, it means more assets are at risk with less process, so negotiate releases as the loan pays down.

What are the limits of bad-boy carve-outs and GP indemnities on a commercial loan?

Bad-boy carve-outs make a non-recourse loan recourse only for specified acts, such as fraud, misapplied rents, unauthorized transfers, voluntary bankruptcy, or environmental violations. Some trigger losses only; others spring full recourse for the entire debt. Their reach depends on drafting: vague covenants like "failure to remain solvent" have produced large guarantor judgments. GP indemnities to LPs are separate contracts and don't limit what the lender can recover from the guarantor.

Can a letter of credit replace a personal guarantee on a commercial loan?

Sometimes. Some lenders will accept an irrevocable standby letter of credit for part or all of a guarantee, especially for limited payment or completion support, because it's cash-like and easy to draw. The trade-offs are that the bank issuing it usually requires collateral or a cash deposit, it costs an annual fee, and it ties up liquidity. Lenders rarely accept one in place of a bad-boy carve-out guarantee.

Buying distressed notes

How do you get started investing in distressed mortgage notes?

Start small and learn the legal process before you buy. Note investors buy a loan—usually at a discount to its unpaid balance—and then collect payments, modify the loan, accept a payoff, or foreclose. Learn your state's foreclosure process and timelines, how assignments and allonges transfer ownership, and how to review a collateral file. Many investors begin with a few smaller performing or reperforming notes, using a licensed servicer and an attorney.

Can an individual buy distressed notes from community banks, credit unions, or local lenders?

Yes. Smaller banks and credit unions sell non-performing and sub-performing loans, often one at a time or in small pools, when regulators or capital pressure push them to clear problem assets. Access usually comes from building relationships with special assets officers and loan brokers, plus showing proof of funds and a quick close. Expect limited diligence data, as-is terms, and full responsibility for any collection or foreclosure costs.

Where do investors find distressed notes to buy?

Notes come from banks' special assets departments, credit unions, loan sale advisors, online loan exchanges, note brokers, and investors selling off pools. The better opportunities often come from direct relationships, because a lender that knows you can close is more likely to call before running a marketed sale. Commercial notes are usually sold one at a time with a data tape and collateral file; diligence on title, lien position, and borrower status matters more than the discount.

What price should go on the purchase contract when buying a defaulted note directly from a bank?

The contract should state the actual negotiated price for the note, typically expressed as a dollar amount and sometimes as a percentage of the unpaid principal balance. The face amount of the debt stays on the loan documents, which is what you can try to collect. Banks generally sell as-is under a loan sale agreement that lists the loan, the cutoff date, and how payments received after that date are handled—have an attorney review it.

How do loan modifications and note purchases fit together for real estate investors?

A note buyer acquires the lender's position and can then offer the borrower a modification—lower rate, extended term, principal reduction, or a forbearance—instead of foreclosing. Buying at a discount gives the investor room to modify and still earn a solid return when the borrower resumes paying. If the borrower can't perform, the note buyer can pursue a deed in lieu or foreclosure and end up owning the property, which is the loan-to-own strategy.

Should investors buy REO properties, bid at foreclosure auctions, or buy notes?

Each fits a different risk tolerance. REO purchases are cleanest—the lender already holds title and you can inspect—but pricing is usually closest to market. Auctions can be cheaper, but often require cash, little inspection, and can carry title or occupancy surprises. Notes offer the deepest discounts and multiple exits, but require legal knowledge and patience to work through the borrower or foreclosure.

How does note-on-note financing work?

Note-on-note financing is a loan to a note buyer that is secured by the note it purchased, not directly by the real estate. The lender takes a collateral assignment of the underlying mortgage note, so it can step into the buyer's position if the buyer defaults. Advance rates are typically well below the note's purchase price, and lenders focus on the underlying collateral value and the buyer's experience working out loans.

How should an investor analyze mezzanine debt, B-notes, and other subordinate CRE debt?

Start with your position in the capital stack: how much senior debt sits ahead of you and what the property is realistically worth today. Mezzanine loans are secured by equity interests and enforced through a UCC foreclosure, while B-notes share a mortgage under a co-lender agreement. Read the intercreditor or co-lender agreement closely—cure rights, purchase options, and control rights often matter more than the coupon when a deal goes bad.

How can investors learn about mezzanine and real estate credit investing?

Learn the capital stack and loan documents first. Useful steps include studying sample intercreditor and co-lender agreements, reading CMBS offering documents to see how losses flow through tranches, following public commercial mortgage REIT filings, and taking courses on CRE finance. Investors who want exposure without underwriting individual loans often start through private credit funds or interval funds, reviewing fees, leverage, and liquidity terms carefully.

Loan-to-own and special situations

What is a loan-to-own strategy in commercial real estate?

Loan-to-own means buying or making a loan with the expectation of ending up owning the property if the borrower defaults. Firms that pursue it—typically opportunistic real estate funds, private credit managers, family offices, and some hedge funds—buy distressed senior or mezzanine debt at a discount, then foreclose, take a deed in lieu, or use their lender position to negotiate a recapitalization with themselves in control.

What does special situations investing in commercial real estate involve?

Special situations investing targets assets or capital structures under stress: defaulted or maturing loans, rescue capital and preferred equity, distressed note purchases, bankruptcy and receivership sales, and properties needing a full repositioning. Returns come from solving a problem others can't—complex legal, capital, or operating issues—rather than from market appreciation alone. It requires legal sophistication, fast decision-making, and enough patience to wait out workouts.

Can a junior CMBS bondholder that buys a defaulted loan through a purchase option start foreclosure right away?

Generally yes, once the purchase closes it owns the whole loan and holds the lender's remedies. Older CMBS pooling and servicing agreements often gave the controlling class a fair-value purchase option on defaulted loans; newer deals more often have the special servicer sell defaulted loans, with the controlling class able to bid. After buying, the new holder can enforce under the loan documents and state law, subject to any existing forbearance, pre-negotiation agreement, or pending bankruptcy stay.

What is the outlook for distressed commercial real estate debt investing?

Opportunity remains concentrated, not broad. Many loans originated at low 2019–2022 rates are reaching maturity with values below their original underwriting, especially in office and some floating-rate multifamily, which keeps workouts, note sales, and rescue capital in demand. Lenders are also more willing to sell or foreclose than they were during extend-and-pretend. The best opportunities depend on asset-level analysis rather than a bet on the whole market.

Are there real distressed debt or non-performing loan case studies to learn from?

Yes. Public sources include CMBS servicer commentary and special servicing reports, bankruptcy court filings in large real estate cases, commercial mortgage REIT earnings calls, and court records in receivership and foreclosure cases. These show actual loan terms, valuations, and how the workout ended. Reading a few cases end-to-end—from default notice to resolution—teaches more about timelines and negotiating leverage than any summary.

Finding and tracking distressed property

How do you find distressed commercial real estate?

Look where distress shows up in public records and in lender relationships. Sources include lis pendens and foreclosure filings, receivership petitions, delinquent tax lists, CMBS watchlist and special servicing data, bank special assets officers, and brokers who handle REO and note sales. Properties with high vacancy, deferred maintenance, or loans maturing soon are also candidates for direct outreach before they reach formal default.

How do you source and track distressed multifamily deals over time?

Build a simple pipeline database listing each property, owner, lender, loan maturity, rate type, occupancy, and any public filing, then review it on a set schedule. Set alerts for county foreclosure filings and court dockets, and note when a loan moves to special servicing. Logging every owner and lender contact, with follow-up dates, matters because distressed deals often trade months after the first conversation.

Repositioning distressed multifamily and hotels

What should investors evaluate when buying distressed multifamily?

Underwrite the real cost to fix it, not just the purchase price. Key items are deferred maintenance and capex (roofs, plumbing, life safety), true occupancy and collections, the terms and reserve requirements of any assumable debt, property tax reassessment after sale, insurance cost, and the time and money needed to stabilize. Distressed multifamily often fails because buyers underestimate capex or overestimate how fast rents and occupancy recover.

How long does it take to stabilize a distressed multifamily property, and how much capex per unit is typical?

Stabilization commonly takes 12–36 months, depending on vacancy, unit condition, and local demand. Capex varies widely: light interior turns can cost a few thousand dollars per unit, while heavy rehabs with system replacements can exceed $30,000 per unit. Base your budget on a property condition assessment and contractor bids rather than rules of thumb, and carry contingency and interest reserves for delays.

Can distressed hotels be converted into workforce housing?

Yes, and some owners and cities are doing it, but feasibility depends on the building. Hotels with existing plumbing in every room can convert more cheaply than offices, yet most units still need kitchens or kitchenettes, and zoning, occupancy classification, parking, and building code upgrades often require approvals. The economics usually work best with a low basis, public incentives, or affordable-housing financing behind the conversion.

Workout costs and timing

What does a commercial loan workout cost the borrower?

Usually more than borrowers expect, and far less than losing the property. Transferring a CMBS loan to special servicing triggers servicing fees the borrower ultimately pays, and you will need counsel, a restructuring advisor and a credible valuation. Bringing fresh equity, or a partner willing to inject it, is often what makes a modification approvable. Foreclosure, receivership and an REO sale take months, cost legal fees and usually produce a lower recovery for everyone.

How long does a commercial loan workout take?

There is no standard clock, so start early. Timing depends on the servicer, the loan documents and how prepared you are. Build your workout team and plan before the default; some borrowers with an obvious maturity default request transfer to special servicing early to start the clock. The alternatives, foreclosure, receivership and an REO sale, take months, which is why lenders usually prefer a credible negotiated plan.


Sources

Primary sources for the page's material claims. Figures attributed to third parties are as reported by those sources on the dates shown; Carson's views are labeled as his opinion.

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Carson Jones

Carson Jones

Founder · Passive Investments · eXp Commercial

Carson Jones is the host of Carson's Corner: Commercial Real Estate, author of The Red Flag Playbook, a licensed commercial real estate advisor and business broker, and the founder of Passive Investments. With 18 years of experience as an entrepreneur and 12 years specializing in passive investing, Carson works with high-net-worth individuals, family offices, business owners, and sophisticated investors as a broker and principal.

Carson holds a BBA in Finance from Baylor University and his Tennessee commercial real estate license (#382989). He actively pursues acquisition and equity opportunities across the United States and abroad through a worldwide network of qualified buyers, family offices, institutional investors, and top-tier developers.

This article is for informational and educational purposes only and should not be considered tax, legal, accounting, or investment advice. Tax laws are complex and change frequently. Always consult your CPA, attorney, and financial advisor before making any financial, tax, or investment decisions. All investments and property ownership carry risk, including the potential loss of principal. Carson Jones, Passive Investments, and the author make no guarantees regarding the tax treatment, performance, or outcome of any specific investment strategy described in this article.